To customer satisfaction, good corporate citizenship, and responsible environmental, community and financial stewardship.
Clearly, honestly, and accurately represents products, services, terms, and conditions.
Delivers products and services as represented.
Communicates in a respectful and courteous manner.
Responds to Inquiries in a constructive, timely way.
Maintains appropriate security policies and practices to safeguard information.
Provides information on policies about the transfer of personally identifiable information for marketing purposes.
Honors requests not to have personally identifiable information transferred for marketing purposes.
Honors requests not to receive future solicitations from its organization.
Follows the spirit and the letter of the law as well as DMA’s Guidelines for Ethical Business Practice.