DMA: Data and Marketing Association
Consumer Help

File an Ethics Complaint About Marketing Offers or Ads You Received

DMA reviews consumer complaints to quickly identify and resolve any concerns with a particular marketing offer or practice. Please fill in as much information as possible here – the more specific you are, the faster we can track down the sender and help resolve the issue. We will need information about the marketing offer, the company and any contacts you have made with them so that we can best assess what has occurred and contact the company regarding potential violations of our DMA Business Ethical Guidelines or the law. Ideally, please scan or photograph the actual marketing piece or offer, and upload it here. We do review all submissions, but due to the volume, you may not hear from us immediately. We will respond to you as quickly as possible.

Please note that if you want to opt out of catalogs or mailings, you can do that directly at DMAChoice.org. You can also opt-out of interest-based online advertising at YourAdChoices.com.

Thank you so much for your submission.