If you seek to file a complaint about an unwanted online ad that you believe has been served to you based on your browsing history then please first try to download the appropriate opt-out plug-in that applies to your computer or desktop browser (Chrome, Firefox or Internet Explorer) at: www.aboutads.info/PMC. OR Option Two: If you choose to opt-out without downloading the plug-in then please make sure your browser is set up to keep cookie history. If your cookies are deleted then it will also delete the opt-out cookie.
Steps to ensure your cookies are not deleted, for example:
1) Open Internet Explorer
2) Click on Tools then scroll to bottom of list and click on Internet Options
3) Under Browsing History, click on Delete button
4) Uncheck Cookies
It will not remove all online advertising just the ones served based on browsing history.
For interest-based ads that are served on your mobile devices, you can download the appropriate app at: http://www.aboutads.info/appchoices.
If you believe that the online interest-based ads that you are being served are based on browsing history and you are having problems opting-out of them, then please email back with a screen shot copy of the ad(s) and which site you saw them on and we can look into this further. To file a complaint, you can click here:
FILE AN INTEREST-BASED ADVERTISING (IBA) ETHICS COMPLAINT