James Koons is dotmailer’s Chief Privacy Officer, overseeing privacy, compliance and deliverability and serves as a member of the Operational Board of Directors for the UK’s largest email marketing automation provider. With over 25 years of experience in IT systems management and information security, Mr. Koons brings a broad range of expertise to the table. His passion for eCommerce began during his time at Amazon.com and has carried through to present-day at dotmailer. Working in both a tactical and strategic role, Mr. Koons enjoys “hands on” involvement just as much as the administrative and strategic guidance he provides. From testifying in Congress to speaking at major industry events, Mr. Koons is also a seasoned public speaker.
Mr. Koons has served as a member of the board of directors of M3AAWG (Messaging Anti-Abuse Working Group) – a working group dedicated to bringing the messaging industry together to work collaboratively to fight abuse. He currently serves on the board of directors for the ESPC (Email Sender and Provider Coalition) as a passionate advocate on behalf of messaging anti-abuse professionals, email senders, providers, and other digital marketers. Mr. Koons is also a regular with the EEC (Email Experience Council), the DMA (Data & Marketing Association), NRF (National Retail Federation) as well as a participant at MediaPost’s Email Insider Summit events and MECLABS Marketing Sherpa events.
Mr. Koons commands a comprehensive understanding of the broad legal frameworks that govern commercial email and international electronic commerce. Mr. Koons is active in many key organizations such as the IAPP (International Association of Privacy Professionals). “Privacy has never been as important as it is today. Understanding the laws that govern commercial email is important to everybody – from email service providers to the mailbox providers. Privacy issues likewise interest every organization that runs an email server, and every private citizen with an email account that’s ever been spammed.” In addition, Mr. Koons is a member of the Federal Bureau of Investigation’s (FBI) InfraGuard as well as an active participant in the Metropolitan Police Cyber Crime Unit’s (MPCCU) FALCON project (Fraud and Linked Crime Online) in the United Kingdom. He also actively works with the United Kingdom’s National Crime Agency (NCA).
Mr. Koons is also a Certified Information Privacy Professional. The CIPP is the global standard in privacy certification. Developed and launched by the IAPP with leading subject matter experts, the CIPP is the world’s first broad-based global privacy and data protection credentialing program. The CIPP/US demonstrates a strong foundation in U.S. private-sector privacy laws and regulations and understanding of the legal requirements for the responsible transfer of sensitive personal data to/from the U.S., the EU and other jurisdictions.